Hassle-free returns
What is your returns policy?
To provide you with complete assurance, we offer a 14-day return policy on all our purchases made online. Should you not be satisfied with your watch, you can either drop the watch off at a CHRONEXT lounge or we can arrange for it to be collected for free from your address by our insured couriers. Once the watch is returned and inspected by our watchmakers, the refund is issued.
Do I have to pay for shipping to return?
No, you do not bear any costs. We take over the insured return shipment.
Will the watch be insured in transit?
Of course, your watch is fully insured in transit and when it is with us.
The CHRONEXT Way
Only pay it, if you keep it!
Free Shipping
Free and contactless shipping to you or to a CHRONEXT Lounge.
Free Try-On
Our lounges are open for you – collect your watch in-person and benefit from our free try-on service for all in-stock watches. You only pay for what you keep.
Free Returns
Free 14 day return policy if you order the watch for home delivery. Money-back guarantee – no questions asked.